Prohibited Under 18
Spend Limit Feature
Voluntary Break Options
Addiction Prevention Support
Completely Free Consultation

What does Responsible Gaming mean?

Responsible Gaming is a mindset where gaming serves purely as entertainment — and life's other priorities, such as family, work, health, and financial wellbeing, always come first. 99abc believes in this principle and is committed to supporting every member in living it.

Many people in Bangladesh enjoy online gaming for entertainment. But sometimes it's hard to notice when play is getting out of hand. At 99abc, we want you to stay aware at all times — and maintain full control over your time, money, and mental well-being.

Responsible Gaming is not a restriction — it's a smart choice you make for yourself. When you play within boundaries, every moment becomes more enjoyable, with no regrets.

The 99abc principles: Gaming should be enjoyable — never a source of stress, anxiety, or financial hardship. We are always here for you.

How to Build Healthy Gaming Habits

Building healthy gaming habits is easier than you think — it just takes a few simple rules. Keep the following in mind:

1
Set a Budget in Advance

Before you start, decide how much you can afford to spend on entertainment. Never exceed that limit — even if you think "one more round and I'll win it back".

2
Set a Time Limit

Decide in advance how long you will play each day or week. Use an alarm or timer to keep track of your time.

3
Play with a clear head, not on emotion

Avoid playing when you're angry, frustrated, or feeling low. Poor mental states increase the risk of making bad decisions.

4
Walk Away When You Lose

Chasing losses by placing bigger bets is extremely dangerous. Each round is independent — a previous loss is no guarantee of a future win.

5
Take Regular Breaks

Take at least a 10–15 minute break every hour. Get up, walk around, drink some water — playing non-stop is bad for both your eyes and your mind.

6
Spend Time with Family & Friends

Gaming should occupy only a small part of your life. Leave plenty of time for family, friends, work, and other interests.

Warning Signs — Check Yourself

If you notice any of the signs below, it could be an early warning. Act quickly — contact the 99abc support team without delay.

  • Repeatedly spending more than your set budget
  • Chasing losses by betting more to recover lost money
  • Feeling restless, irritable, or anxious when not gaming
  • Hiding gaming from family or friends
  • Neglecting work, studies, or daily responsibilities
  • Borrowing money or dipping into savings to fund gaming
  • Trying to stop gaming but unable to
  • Gaming is affecting your sleep, diet, or health

Keep in Mind: These signs are not a sign of weakness — they are signals that you could use some support. Asking for help takes courage.

Check Yourself — 8 Questions

Ask yourself the questions below. If you answer "yes" to more than 3, it may be worth taking a closer look at your habits.

1

Did you spend more than your set budget last month?

2

Do you feel uncomfortable or restless when you're not playing?

3

Are you hiding your gaming from family or close ones?

4

Have you tried chasing losses by placing more bets to win back what you lost?

5

Is gaming making it hard to focus on work or studies?

6

Have you borrowed money from someone to fund your gaming?

7

Have you tried to cut back or stop gaming but failed?

8

Has gaming disrupted your sleep or eating routine?

3 or More "Yes" Answers? Reach out to our support team. We won't judge — we're here to help.

99abc Safety Tools

Deposit Limit

Set your own daily, weekly, or monthly maximum deposit limit.

Active Tools

Session Timer

You will receive automatic alerts after a set period, letting you know how long you have been playing.

Active Tools

Voluntary Break

Temporarily suspend your account for anywhere from 24 hours to 6 months.

Active Tools

Self-Exclusion

Option to permanently close your account if you are experiencing long-term difficulties.

Active Tools

Gaming History

Review your full gaming history, spending, and time played.

Active Tools

18+ Age Verification

99abc strictly prohibits registration and gaming for anyone under 18. Age is verified at registration, and additional KYC verification may be requested at any time.

  • Date of birth verification at registration
  • National ID Verification
  • Suspicious Account Investigation
  • Parental Control Support

If you suspect a child or someone you know is using 99abc, please notify us immediately.

Contact Us for Support

Our support team is always ready to help with any issue — non-judgmental and completely confidential.

Why 99abc stands apart in Responsible Gaming

We don't just talk — we take real action to protect every member.

Active Protection Measures

The 99abc system automatically detects unusual gaming patterns and alerts the member — no action required on your part.

Flexible Limit Controls

Set your own deposit, bet, and loss limits. Lowering a limit takes effect immediately — increasing one has a 24-hour delay to prevent impulsive decisions.

Complete Confidentiality

Your gaming history, limits, and any concerns you share are kept strictly confidential. No one will know you sought help.

Free Consultation

If you run into gaming-related difficulties, 99abc's specialist team offers free, confidential advice. No judgment — just support.

Regular Monitoring

99abc reviews the effectiveness of its responsible gaming policy every month and updates it as needed.

Awareness Education

Every new member is informed about responsible gaming at the time of registration. Awareness is the first step to staying safe.

Responsible Gaming — FAQs

Find answers to the most frequently asked questions from our members here.

No. Responsible Gaming is for all members — it's not a cure for a problem, it's a way to prevent one. Even members who have never experienced any difficulty will have a better gaming experience by following these guidelines.

Yes. Using 99abc's voluntary break feature, you can suspend your account for anywhere from 24 hours up to 6 months. During this period, you will not be able to log in and will not receive any marketing messages.

Lowering your limit takes effect immediately. However, if you want to raise it, you'll need to wait 24 hours — this is intentional, to protect you from impulsive decisions made in the heat of the moment.

Start with empathy — talk without blame. Let them know about 99abc's support services. You can also reach out to us by email to share the situation. We'll help with the next steps, completely confidentially.

Yes. When you apply for self-exclusion, any eligible balance in your account will be returned to you after verification. Our support team will assist you through the entire process.

Never. You must be at least 18 years old to register at 99abc. Age is verified at registration, and additional identity checks are carried out where necessary. Accounts belonging to minors are closed immediately.

99abc's 5 Golden Rules

Follow these five rules and gaming will always stay enjoyable.

🎯

Play for Entertainment Only

Don't think of gaming as a way to earn money. It's entertainment, just like going to the cinema or eating out.

💰

Only Play What You Can Afford to Lose

Only bet money that you can afford to lose without it making a significant impact on your life.

Track Your Time

Set a timer before you start playing. When the time is up — the session ends.

🧘

Play When You're in a Good Mood

Avoid gaming when you're upset, angry, or frustrated. Games are more enjoyable when you're in a good headspace.

🤝

Don't Hesitate to Ask for Help

If you feel something is wrong — contact 99abc support right away. We don't judge, we help.

Play Responsibly — Keep the Fun Going

At 99abc, protecting every member is our responsibility. Join today and game with peace of mind — our safety tools and support team are always here for you.

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