99abc Terms & Conditions — Complete Guide to Using the Platform

By using the 99abc website and application, you confirm that you have read and fully accepted these Terms & Conditions. These Terms & Conditions constitute a legally binding agreement between 99abc and its users.

99abc is an internationally licensed online gaming platform. We offer players in Bangladesh a wide range of entertainment options, including slots, fish games, Live Casino, bingo, and more.

99abc reserves the right to amend these Terms & Conditions at any time. If changes are made, we will notify you via email or an on-platform notice. Continued use of the service following any changes will be taken as acceptance of the updated terms.

The following conditions must be met to open an account at 99abc. Each person may only register one account. Any attempt to create multiple accounts will result in permanent closure of those accounts and possible forfeiture of deposited funds.

• All information provided at registration must be accurate, complete, and your own.
• The mobile number and email used during registration must be your own.
• Keeping your account password confidential is entirely your responsibility.
• Creating an account using someone else's identity or false information is strictly prohibited.
• 99abc may request identity documents or other paperwork at any time for verification purposes.
• If suspicious activity is detected on an account, 99abc reserves the right to suspend it pending investigation.

Deposits at 99abc can be made via Mobile Banking, Nagad, and Rocket. Please read the following conditions carefully before making a deposit.

• The mobile banking account used for deposits must be registered in your own name.
• The minimum deposit amount is BDT 100 (one hundred taka).
• Once a deposit is completed, funds are typically credited to your account within 5 to 15 minutes.
• If a deposit fails for any reason, please check your mobile banking statement first.
• Deposits made through a third party or from someone else's account are strictly prohibited.
• Any account found to be involved in money laundering or illegal financial transactions will be closed immediately.

The 99abc payment system is secured with SSL encryption. Your financial information is never shared with any third party.

99abc regularly offers bonuses and promotions. Each bonus comes with its own terms that must be fulfilled before any withdrawal can be made.

• The welcome bonus is available to new members making their first deposit only.
• Each bonus has its own wagering requirement — typically 15–30 times the bonus amount.
• Bonus funds cannot be withdrawn directly; withdrawal is only possible once all conditions are met.
• If bonus abuse is suspected, 99abc reserves the right to cancel the bonus and suspend the account.
• To qualify for a referral bonus, the referred friend must be legitimately registered and active.
• Once a promotion expires, that bonus will no longer be available.

The following conditions must be met to withdraw winnings from 99abc. We want every withdrawal to be fast and secure.

• The mobile banking number used for withdrawals must match the number used for deposits.
• The minimum withdrawal amount is BDT 500.
• Standard withdrawals may take 1–24 hours to process.
• Identity verification (KYC) is mandatory for your first withdrawal.
• Withdrawal requests may be declined if the wagering requirements for a bonus have not been fulfilled.
• The maximum daily withdrawal limit is BDT 50,000 (different limits may apply for VIP members where applicable).

If you experience any issues with a withdrawal, please contact 99abc customer support. Our team is available 24/7 to help.

All 99abc games run on internationally certified RNG (Random Number Generator) technology, ensuring completely fair and unbiased outcomes. The following rules must be followed to keep the gaming experience fair for everyone.

• Using any software, bots, or automation to influence game outcomes is strictly prohibited.
• Intentionally exploiting any platform vulnerability or bug is strictly prohibited.
• Disrespectful behaviour toward other players or dealers in Live Casino is not permitted.
• Collusion or collaborative cheating is strictly prohibited.
• If a technical issue occurs during a game, the relevant round may be declared void.
• 99abc's decision shall be considered final in any disputed gaming situation.

99abc games are regularly audited by independent third-party auditors to ensure every player has an equal chance. We believe fairness is the foundation of great entertainment.

99abc believes gaming should be a source of fun — not addiction or financial harm. That's why responsible gaming is a core part of everything we do.

• You can set your own daily, weekly, and monthly deposit limits.
• You can temporarily close your account for a set period using the Self-Exclusion option.
• If signs of gaming addiction appear, our support team will arrange access to specialist assistance.
• No one under the age of 18 is permitted to participate in gaming — this is strictly enforced.

For more details, visit our Responsible Gaming View page.

99abc takes the protection of your personal information extremely seriously. We follow international data protection standards.

• All your personal and financial information is protected with 256-bit SSL encryption.
• Your information is never sold or shared with any third party.
• Relevant information may be shared with authorities where required by legal obligation.
• You have the right to request access to, correction of, or deletion of your personal data.

For more details, visit our Privacy Policy View page.

99abc may temporarily or permanently suspend your account for any of the reasons listed below.

• You are found to have violated any provision of these Terms & Conditions.
• You are found to be involved in fraud, deception, or illegal activity.
• Registering with false information or failing to complete KYC verification.
• Misusing bonuses or operating multiple accounts.
• You submit a request to close your account yourself.

If you have a dispute or issue with 99abc, please contact our customer support first. We are always happy to resolve any problem in a friendly and timely manner.

• Any complaints should be raised within 72 hours.
• 99abc will provide an initial response within 5 business days of receiving a complaint.
• Complex cases may take up to 30 days to resolve.
• If you do not accept 99abc's final decision, the option of international arbitration remains available.